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FORGE

FORGE: NEW MEMBER EXPERIENCE

I. After Purchase (Day 1)

  1. Welcome to Muscle Mastery — Email Welcome to Muscle Mastery email
  2. Welcome to Muscle Mastery — SMS Welcome to Muscle Mastery SMS
  3. Stripe Receipt Stripe receipt

II. After Enrollment Form Submitted

  1. App Invitation — sent within 5 minutes of the enrollment form being submitted App invitation message
  2. Welcome App Message Welcome app message
If Product Purchased Is For Couple
  1. Welcome to Muscle Mastery — Email Welcome to Muscle Mastery email, couple
  2. Welcome to Muscle Mastery — SMS Welcome to Muscle Mastery SMS, couple
  3. App Invitation App invitation, couple
  4. Welcome App Message Welcome app message, couple

III. After Contract & OQ Form Completed (regardless of couple or individual)

  1. Habits Assigned Habits assigned
  2. Training Program Assigned Training program assigned

Ongoing Follow-Up Emails

Day 2 — The Everything Email
Day 2 The Everything Email
Day 4 — Meal Prep Basics Email
Meal Prep Basics email
Day 4 — New Member Onboarding Course Email
New Member Onboarding Course email
Day 5 — “You’re Not Trying Anymore” Email
You're not trying anymore email
Day 6 — Bloodwork Email
Bloodwork email
Day 7

Client is expected to receive the check-in message after Day 7.