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FORGE

FORGE: NEW MEMBER ONBOARDING

FORGE Onboarding Flow
Muscle Mastery · Systems Map

From checkout to Day 30 — every trigger, workflow, and message that turns a purchase into a member.

Complete Flow — All 3 Parts

Every trigger, branch, and handoff from checkout to the 30-day sequence, in one diagram.

PART 1 — NEW PURCHASE PART 2 — ENROLLMENT PART 3 — ONBOARDING SEQUENCE Checkout Trigger — new purchase page Purchase automation Webhook → Pabbly: GHL fields, sheets, Slack alert ⏱ wait 5 minutes OQ field updated Waiver + questionnaire form set by product Form submitted Enrollment form, filed by Jeff or Tanya Find client in Trainerize New client Add, 2-way access, tag Forge Reactivated Restore, 2-way access, tag Forge Trainer updated Switch coach, tag Forge Welcome app message sent Couple plan? Yes Add spouse to GHL + Trainerize No Continue to onboarding sequence Forge tag added Triggers the onboarding sequence Autocontinue tag set Contact assigned to Jeff 30-day email sequence 12 messages, day 0 → day 30 — detail below
Part 1
New Purchase

Trigger → Checkout page: vip.musclemasterymethod.com/forge-rebuild-1185

1
FORGE: New MM Program Purchase
Webhook fires
Pabbly Runs 2026: New MM Program Purchase workflow
  • GHL Populate contract data → create/update contact
  • Sheets Create row in Ooda
  • GHL Save product purchased to custom field
  • Sheets Look up product in Muscle Mastery Programs Pricing 2026
  • GHL Save monthly rate, 3-pay/2-pay rate, client type, paid term, initial payment, post-12mo rate to custom fields
  • GHL Add Forge tag to contact
  • Sheets Create row in ICM & Muscle Mastery Clients
  • Slack Notify #mm-notifications
⏱ wait 5 minutes
2
Update Onboarding Questionnaire field
GHL Set custom field to the correct OQ + Waiver form, matched to the product purchased.
Part 2
New Member Enrollment Form

Trigger → Form submitted by Jeff or Tanya · embedded & auto-redirected to after purchase: confirmationpage-880863-478303

1
FORGE: New Member Form Submitted
Webhook fires
Pabbly Runs Add to Trainerize workflow
  • Trainerize API: Find client
Router — client status
New client
Add to Trainerize (2-way access) · assign coach · tag: Forge, Last Login, Current Member, Check-In Day
Existing, deactivated
Reactivate (2-way access) · assign coach · same tag set
Active, not Forge
Update trainer · same tag set
2
Webhook fires
Pabbly Runs New FORGE/IGNITE Member: Send Welcome App Message
  • Trainerize API: Find client
  • Trainerize API: Send Welcome App Message
3
If / Else — Product purchased is Couple?
Yes → Add to GHL
Pabbly Runs FORGE: Client Type is Couple > Add Spouse as Contact
GHL Create spouse as contact, copied from main contact · add Forge tag · add to workflow New Updated Check-in Day · Trainerize spouse enters Step 1 above
No
Flow ends here for this member.
Part 3
New Member Onboarding Sequence

Trigger → Forge tag added to contact · workflow: FORGE: New Member Onboarding

1
GHL Add Autocontinue tag → Assign contact to Jeff
D0NOW
Welcome App Message
Immediately after Trainerize add · Liability Waiver + Onboarding Questionnaire links
App
D0
1 · Welcome Email
“Welcome to Muscle Mastery” — 3 things to handle in 24 hrs: app download, intake form, onboarding course + call
Email
D0
2 · Welcome SMS
Sent alongside Message 1 — points back to inbox
SMS
⏱ 15 minutes later
D0
3 · The Everything Email
Baseline gear + testing: supplements, dynamometer, Renpho scale, wearable, VO2 max, full bloodwork panel, measurements, book onboarding call
Email
⏱ 4 days later
D4
4 · Meal Prep Basics
Points to the Meal Prepping Basics course in the Inner Circle
Email
⏱ 1 day later
D5
5 · You’re Not “Trying” Anymore
Identity-shift message — from attempting to building
Email
⏱ 1 day later
D6
6 · The Bloodwork Deep Dive
Why each marker matters + Premier clinic contact + Superpower ordering steps
Email
⏱ 2 days later
D8
7 · The Metrics That Matter
Grip strength, VO2 max, bloodwork, body composition — what’s tracked and target ranges
Email
⏱ 2 days later
D10
8 · The Muscle Mastery Manifesto
Program standards + non-negotiables (check-ins, 85% adherence, sleep, tracking)
Email
⏱ 2 days later
D12
9 · How We Build Muscle
The 5 phases: Prime, Prove, Pump, Power, Polish
Email
⏱ 3 days later
D15
10 · How to Eat
Flexible dieting: protein / carb / fat targets, 85% tracking standard
Email
⏱ 3 days later
D18
11 · First Check-In
2.5-week pulse check: training frequency, macro adherence, tracking, recovery
Email
⏱ 12 days later
D30
12 · 30-Day Milestone
Recap + month-two action items: 90-day bloodwork, retest grip, book progress call
Email
GHL GoHighLevel CRM Pabbly Automation workflow Trainerize Coaching app Slack Team notification Sheets Google Sheets